Friday, March 30, 2012

Problem with Client Side Printing

After the Cumulative Security Update for Internet Explorer (912812) the client side printing doesn't work any more. Almost each client get the error:

"Unable to load client print control."

Other clients get an error with code '0x8007F304'.

What can i do? Will SP1 solve the issue?

Client Print is an Active X control. The security update may have disabled the ability to run Active X controls. Check your IE properties to see if Active X controls are allowed to run. In the patch notes I read the following.

Compatibility Patch – To help enterprise customers who need more time to prepare for the ActiveX update changes discussed in Microsoft Knowledge Base Article 912945 and included in Microsoft Security Bulletin MS06-013, Microsoft is releasing a Compatibility Patch on April 11, 2006. As soon as it is deployed, the Compatibility Patch will temporarily return Internet Explorer to the previous functionality for handling ActiveX controls. This Compatibility Patch will function until an Internet Explorer update is released as part of the June update cycle, at which time the changes to the way Internet Explorer handles ActiveX controls will be permanent. This compatibility patch may require an additional restart for systems it is deployed on. For more information, see Microsoft Knowledge Base Article 917425.

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i checked my internet properties and nothing has changed.

other activex controls doesn't worked any more too. for example scriptX. meadriod published a new version of their activeX control.

so how can i get it work?

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Launch IE

Go to Tools\Internet Options\Security\Custom Level.

In the Active X controls and plugins, select to enable. If this is already done, you may need to then go to General\Settings\View Objects and remove and then reinstall the Active X controls.

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